Accessibility

This website

• Pages use semantic structure: one clear heading order, labelled form fields, and descriptive link text.
• Informative images carry alternative text; decorative images are marked so screen readers skip them.
• The menu, including the mobile menu and the Services list, works with a keyboard.
• Text and background colours are chosen for strong contrast, and pages adapt to small screens without sideways scrolling.
• Videos published on this site carry on-screen text that matches the spoken words, phrase by phrase.

Sessions

• Sessions are available in person, by video call, and by phone. Phone sessions suit clients who prefer not to be on camera, for any reason.
• In-person arrangements, including building access and parking, differ by office and therapist. Ask us when you request your consultation and we will confirm the details for the location you will visit.

Requests and feedback

If any part of this website is hard to use, or you need information in a different format, contact us through the contact page or at hello@balancy.ca. We will do our best to help, and we treat accessibility feedback as a fix list, not a suggestion box.